Reference

rafi66 Privacy Policy For Your Account

DANA, OVO, GoPay and QRIS may appear in your account activity, so our Privacy Policy explains what we collect, why we use it and how you can ask…

Clear data purposesWallet activity explainedPhone access checksYour request path
rafi66 rafi66 Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Answers Beside The Cashier

A clear contact path matters when you want a correction, access copy or explanation of a wallet record.

Policy questions Ask about collection, use, sharing or retention through the support path connected to your…
Account access If phone verification blocks access, contact us from the account support route and describe…
Payment records For a receipt or status question, provide the payment rail and reference requested by…
DATA PRACTICES

Six Practical Controls Behind Our Policy

We apply the Privacy Policy through ordinary account operations rather than vague promises. Phone verification is checked before account access, wallet references are matched to cashier records, and device signals help us…

Account details

We collect details needed for account creation, phone verification, support replies and account servicing. You can ask which fields are held and why a particular field is required.

Mobile signals

When you open the lobby in a mobile browser, technical signals such as device type and session activity may be recorded to keep the account path working and help identify unusual access.

Cookies

Cookies or similar tools may keep your session active and remember basic page settings. You can manage browser cookie controls, although limiting them may interrupt phone verification or account access.

Wallet matching

Payment references are used to connect cashier activity with the correct account. We do not ask for your wallet PIN through support, and receipts should be sent only through the requested route.

Retention

We retain account, security and transaction records for the period needed for service, dispute handling and legal requirements. A retention question can be sent through the policy contact path.

Change requests

You may ask us to correct account details, explain a data use or provide an account-data copy. We may verify phone ownership before acting, where local law permits.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the questions you may have before opening an account from Indonesia. We keep the wording practical: what is collected, how wallet records are handled, what your phone verification means and where to send a request when you need a correction or explanation.

It covers account details, phone verification, device and session signals, cookies, support messages and payment references linked with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect you with the correct account before access and supports account-security checks. We may ask you to confirm ownership when handling a data request, where local law permits.

Yes. The policy covers technical signals from your mobile browser, such as device type and session activity, when you move from login to the lobby or check account and cashier pages.

We use payment references and receipts to match cashier activity with your account and answer status questions. Support does not need your wallet PIN, and you should use only the requested contact route.

Yes. Send a correction request through the support path shown beside the account or cashier area. We may verify your phone ownership before changing details connected with your account.

Use the Privacy Policy contact path and state that you want an account-data copy. Include the requested account identifier, but do not include your password, wallet PIN or unrelated payment credentials.

We keep payment, account and security records for the period needed to provide service, resolve disputes and meet legal requirements. Ask support about a particular record and its retention purpose.